Arrival and departure times

Privacy Policy

To know our Privacy Policy, please refer to: Privacy Policy

Payment Policy

The full amount of the booked services will be required by bank transfer or credit card at the time of booking. Accepted credit cards: VISA, MASTERCARD, AMERICAN EXPRESS.

Cancellation Policy

In case of cancellation, the following penalties will be applied:

- until 21 days before the arrival date: no penalty charge;

- from 20 to 16 days before the arrival date: 30% penalty;

- from 15 to 11 days before the arrival date: 50% penalty;

- from 10 to 0 days before the arrival date, no-shows and early departures: 100% penalty.

Policy Check-in/Check-out

This property requires minimum stays of 7 nights, with arrivals and departures on Saturday and on Tuesday, from 29/07 to 26/08, and minimum stays of 4 nights, with arrivals and departures on Saturday and on Tuesday, from 22/04 to 28/07 and from 26/08 to 21/10.

The office will be open from 9.00 to 13.00 and from 16.30 to 20.00. The delivery of the apartments will take place on Saturday and on Tuesday from 16.30 to 20.00. In case of late arrival, the guest should give notice at booking time or some time earlier (arrivals will be accepted not later than 24.00). Otherwise, guests may not take possession of the apartment until the following day.
During the other days of the week, the apartments will be delivered until 20.00. For arrivals after 20.00, that have to be communicated to the reception, there will be a supplement of Euro 15,00.

Terms and Conditions

To know our Terms & Conditions please refer to: Terms & Conditions

Property Policy

COMPULSORY EXTRA COSTS TO SETTLE  ON PROPERTY (CASH)

- Forfeit: Euro 40,00 per adult per week; Euro 10,00 per child from 3 to 8 years old per week. This price includes electricity, water, gas consumptions, bed linen and towels, with weekly change, that will be delivered at the reception. There are no kitchen linen in the apartments.

- Final cleaning: Studio Flat Euro 50,00; Two-rooms apartment Euro 57,00; Three-rooms apartment Euro 62,00. The cleaning of the kitchenette has to be made by the customer (otherwise there will be an extra charge of Euro 20,00);

- Deposit: Euro 150,00 deposit, refundable at the end of the stay, assuming no damage or misuse of the apartment has incurred. In case of check-out during non-office hours, the deposit will be refunded by mail to the guests' home address.

OPTIONAL EXTRA COSTS TO SETTLE ON PROPERTY (CASH)

- Air conditioning;

- Baby-sitting Service;

- Condhotel Service: domestic workers with daily cleaning of the apartment and change of bed linen and towels: Studio Flat Euro 16,00, Two-rooms apartment Euro 19,00, Three-rooms apartment Euro 21,00;

- Change of bed linen twice a week;

- Laundry service;

- Tennis court in mateco;

- Secure docking and rental of small and medium-sized boats;

- Bicycles and scooters rental;

- Cars rental at discounted prices, even with delivery to the port and airport;

- Windsurf school (in July and August);

- Baby cot (for 0-2 years old children): not available (guests’ own cot, reported at booking time, accepted for free);

- Transfer from/to Olbia port and airport and Golfo Aranci port;

- Small pets allowed upon request: Euro 25,00 per stay (presence and breed have to be reported at booking time).