General

• Non-smoking rooms,
• Family rooms,
• Heating,
• Smoke-free property,
• Air conditioning,
• Wifi in all areas

Services

• 24-hour front desk,
• Express check-in/out,
• Private check-in/out,
• Lockers,
• Grocery deliveries

Food & Drink

• Breakfast in the room

Internet

• Internet,
• Wifi,
• Free wifi

Outdoors

• Garden,
• Terrace,
• Outdoor furniture,
• Picnic area

Parking

• Parking,
• Free parking,
• Parking on site,
• Private parking

Front Desk Services

• Invoice provided

Entertainment & Family Services

• Baby safety gates

Safety & security

• 24-hour security,
• Security alarm,
• Smoke alarms,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed,
• Mobile app for room service,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies,
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas,
• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely