General

• Non-smoking rooms,
• Soundproof rooms,
• Heating,
• Smoke-free property,
• Air conditioning

Services

• Airport shuttle,
• Express check-in/out,
• Private check-in/out,
• Shuttle service (additional charge),
• Airport shuttle (additional charge),
• Shuttle service

Food & Drink

• Wine/champagne

Outdoors

• Terrace

Pool and Spa

• Beach umbrellas

Transportation

• Airport pickup,
• Airport drop-off

Front Desk Services

• Invoice provided

Safety & security

• Key access,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed,
• Mobile app for room service,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies,
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized