General

• Pet friendly,
• Non-smoking rooms,
• Facilities for disabled guests,
• Family rooms,
• Elevator,
• Safe,
• Chapel/shrine,
• Heating,
• Air conditioning

Activities

• Tennis court,
• Sauna,
• Fitness center,
• Spa,
• Massage,
• Ping-pong,
• Hot tub/jacuzzi,
• Hiking,
• Cycling,
• Hot spring bath,
• Evening entertainment,
• Beauty services,
• Facial treatments,
• Waxing services,
• Manicure,
• Pedicure,
• Body treatments,
• Body scrub,
• Spa facilities,
• Steam room,
• Spa lounge/relaxation area,
• Spa/wellness packages,
• Fitness,
• Yoga classes,
• Fitness classes,
• Live music/performance

Services

• Room service,
• Meeting/banquet facilities,
• 24-hour front desk,
• Airport shuttle,
• Business center,
• Laundry,
• Dry cleaning,
• Ironing service,
• Packed lunches,
• Fax/photocopying,
• Baggage storage,
• Shuttle service (additional charge),
• Airport shuttle (additional charge),
• Lockers,
• Shared lounge/tv area,
• Daily housekeeping,
• Pet basket,
• Pet bowls,
• Shuttle service

Food & Drink

• Restaurant,
• Bar,
• Breakfast in the room,
• Snack bar,
• Special diet meals (on request),
• Wine/champagne,
• Fruit

Internet

• Internet,
• Wifi,
• Free wifi

Outdoors

• Garden,
• Outdoor pool,
• Outdoor pool (year-round),
• Outdoor furniture

Parking

• Parking,
• Free parking,
• Parking on site,
• Electric vehicle charging station,
• Accessible parking

Pool and Spa

• Shallow end,
• Beach chairs/loungers,
• Beach umbrellas,
• Swimming pool

Front Desk Services

• Invoice provided

Entertainment & Family Services

• Board games/puzzles,
• Outdoor play equipment for kids

Safety & security

• Key access,
• Security alarm,
• Smoke alarms,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays

Food & drink safety

• Physical distancing in dining areas,
• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized,
• Delivered food covered securely