General

• Pet friendly,
• Non-smoking rooms,
• Family rooms,
• Safe,
• Chapel/shrine,
• Heating,
• Smoke-free property,
• Air conditioning,
• Designated smoking area,
• Convenience store on site

Activities

• Tennis court,
• Fitness center,
• Fishing,
• Game room,
• Playground,
• Pool table,
• Karaoke,
• Windsurfing,
• Canoeing,
• Hiking,
• Cycling,
• Bowling,
• Horseback riding,
• Snorkeling,
• Nightclub/dj,
• Water sports facilities on site,
• Evening entertainment,
• Beauty services,
• Facial treatments,
• Waxing services,
• Makeup services,
• Hair treatments,
• Manicure,
• Pedicure,
• Haircut,
• Hair coloring,
• Hairstyling,
• Body treatments,
• Body scrub,
• Body wrap,
• Light therapy,
• Spa lounge/relaxation area,
• Fitness,
• Fitness classes,
• Personal trainer,
• Locker rooms,
• Temporary art galleries,
• Bar crawls,
• Movie nights,
• Walking tours,
• Bike tours,
• Themed dinners,
• Happy hour,
• Cooking class,
• Live music/performance,
• Live sports events (broadcast),
• Aerobics

Services

• Room service,
• 24-hour front desk,
• Babysitting/child services,
• Laundry,
• Dry cleaning,
• Hair/beauty salon,
• Ironing service,
• Express check-in/out,
• Car rental,
• Tour desk,
• Fax/photocopying,
• Baggage storage,
• Atm on site,
• Private check-in/out,
• Shuttle service (additional charge),
• Vending machine (drinks),
• Vending machine (snacks),
• Lockers,
• Grocery deliveries,
• Shuttle service

Food & Drink

• Breakfast in the room,
• Snack bar,
• Special diet meals (on request),
• Coffee house on site

Internet

• Internet,
• Wifi,
• Free wifi

Pool and Spa

• Beach umbrellas,
• Kids' pool

Transportation

• Public transit tickets

Front Desk Services

• Invoice provided

Entertainment & Family Services

• Outdoor play equipment for kids

Safety & security

• Key access,
• Cctv in common areas,
• Cctv outside property,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed,
• Mobile app for room service

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies,
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas,
• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely