General

• Non-smoking rooms,
• Family rooms,
• Heating,
• Smoke-free property,
• Air conditioning,
• Convenience store on site

Activities

• Canoeing,
• Hiking,
• Cycling,
• Diving,
• Horseback riding,
• Walking tours,
• Bike tours

Services

• Room service,
• Airport shuttle,
• Babysitting/child services,
• Hair/beauty salon,
• Car rental,
• Baggage storage,
• Shuttle service (additional charge),
• Airport shuttle (additional charge),
• Daily housekeeping,
• Grocery deliveries,
• Shuttle service

Food & Drink

• Breakfast in the room,
• Special diet meals (on request),
• Kids' meals

Internet

• Internet,
• Wifi,
• Free wifi

Parking

• Parking,
• Free parking,
• Street parking

Pool and Spa

• Beach umbrellas

Transportation

• Public transit tickets,
• Airport pickup,
• Airport drop-off

Front Desk Services

• Invoice provided

Safety & security

• 24-hour security,
• Key access,
• Security alarm,
• Cctv in common areas,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays

Food & drink safety

• Physical distancing in dining areas,
• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized