General

• Pet friendly,
• Facilities for disabled guests,
• Family rooms,
• Safe,
• Heating,
• Air conditioning

Activities

• Massage,
• Playground,
• Ping-pong,
• Windsurfing,
• Canoeing,
• Cycling,
• Diving,
• Snorkeling,
• Private beach area,
• Entertainment staff,
• Kids' club,
• Evening entertainment,
• Beauty services,
• Facial treatments,
• Waxing services,
• Makeup services,
• Hair treatments,
• Manicure,
• Pedicure,
• Haircut,
• Hair coloring,
• Hairstyling,
• Body treatments,
• Body scrub,
• Body wrap,
• Foot bath,
• Spa/wellness packages,
• Massage chair,
• Fitness classes,
• Beach,
• Stand-up comedy

Services

• Room service,
• Meeting/banquet facilities,
• 24-hour front desk,
• Airport shuttle,
• Business center,
• Laundry,
• Hair/beauty salon,
• Ironing service,
• Packed lunches,
• Car rental,
• Tour desk,
• Fax/photocopying,
• Shuttle service (free),
• Airport shuttle (additional charge),
• Shared lounge/tv area,
• Daily housekeeping,
• Strollers,
• Pet bowls,
• Shuttle service

Food & Drink

• Restaurant,
• Bar,
• Snack bar,
• Special diet meals (on request),
• Kids' meals,
• Kid-friendly buffet,
• Wine/champagne,
• Fruit,
• Coffee house on site

Outdoors

• Garden,
• Terrace,
• Bbq facilities,
• Outdoor pool,
• Sun deck,
• Outdoor pool (seasonal),
• Outdoor furniture

Parking

• Parking,
• Free parking,
• Private parking,
• Street parking,
• Accessible parking

Accessibility

• Wheelchair accessible,
• Toilet with grab rails,
• Raised toilet,
• Lowered sink,
• Bathroom emergency cord

Pool and Spa

• Shallow end,
• Swimming pool

Transportation

• Airport pickup,
• Airport drop-off

Front Desk Services

• Invoice provided

Entertainment & Family Services

• Board games/puzzles,
• Indoor play area,
• Outdoor play equipment for kids

Safety & security

• Key access,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies,
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas,
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely