General

• Non-smoking rooms,
• Family rooms,
• Elevator,
• Smoke-free property,
• Air conditioning

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• First aid kits available,
• Access to healthcare professionals

Physical distancing

• Contactless check-in/out,
• Physical distancing rules followed

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies

Food & drink safety

• All plates, cutlery, glasses, and other tableware sanitized