General

• Non-smoking rooms,
• Facilities for disabled guests,
• Family rooms,
• Elevator,
• Heating,
• Smoke-free property,
• Air conditioning

Services

• Express check-in/out,
• Baggage storage,
• Private check-in/out,
• Lockers,
• Shared lounge/tv area

Food & Drink

• Wine/champagne,
• Fruit

Kitchen

• Shared kitchen

Accessibility

• Wheelchair accessible,
• Bathroom emergency cord

Entertainment & Family Services

• Board games/puzzles

Safety & security

• Key access,
• Cctv outside property,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• First aid kits available

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning

Food & drink safety

• Physical distancing in dining areas,
• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely