General

• Non-smoking rooms,
• Family rooms,
• Soundproof rooms,
• Chapel/shrine,
• Heating,
• Smoke-free property,
• Air conditioning,
• Convenience store on site

Activities

• Tennis court,
• Fishing,
• Casino,
• Solarium,
• Spa,
• Massage,
• Playground,
• Karaoke,
• Windsurfing,
• Canoeing,
• Hiking,
• Cycling,
• Diving,
• Horseback riding,
• Mini golf,
• Entertainment staff,
• Nightclub/dj,
• Water sports facilities on site,
• Kids' club,
• Beachfront,
• Evening entertainment,
• Spa facilities,
• Steam room,
• Spa lounge/relaxation area,
• Foot bath,
• Back massage,
• Neck massage,
• Foot massage,
• Fitness,
• Yoga classes,
• Fitness classes,
• Personal trainer,
• Locker rooms,
• Beach,
• Walking tours,
• Bike tours,
• Live music/performance

Services

• Airport shuttle,
• Business center,
• Babysitting/child services,
• Laundry,
• Dry cleaning,
• Hair/beauty salon,
• Ironing service,
• Express check-in/out,
• Currency exchange,
• Packed lunches,
• Car rental,
• Tour desk,
• Fax/photocopying,
• Atm on site,
• Private check-in/out,
• Shuttle service (additional charge),
• Suit press,
• Airport shuttle (additional charge),
• Shared lounge/tv area,
• Daily housekeeping,
• Grocery deliveries,
• Shuttle service

Food & Drink

• Restaurant,
• Snack bar

Internet

• Internet,
• Wifi,
• Free wifi

Outdoors

• Garden,
• Terrace,
• Bbq facilities,
• Sun deck,
• Outdoor furniture,
• Picnic area

Pool and Spa

• Beach chairs/loungers,
• Beach umbrellas

Transportation

• Public transit tickets,
• Airport drop-off

Front Desk Services

• Invoice provided

Safety & security

• Key access,
• Security alarm,
• Smoke alarms

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies,
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas,
• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely