General

• Non-smoking rooms,
• Safe,
• Heating,
• Smoke-free property,
• Air conditioning

Activities

• Fitness center

Services

• 24-hour front desk,
• Laundry,
• Ironing service,
• Packed lunches,
• Car rental,
• Tour desk,
• Baggage storage,
• Concierge,
• Shared lounge/tv area,
• Daily housekeeping,
• Pet bowls

Food & Drink

• Restaurant,
• Bar,
• Snack bar,
• Special diet meals (on request),
• Kids' meals,
• Wine/champagne,
• Fruit

Internet

• Internet,
• Wifi,
• Free wifi

Outdoors

• Garden,
• Outdoor pool,
• Outdoor pool (seasonal)

Parking

• Parking,
• Free parking,
• Parking on site,
• Street parking

Pool and Spa

• Shallow end,
• Beach chairs/loungers,
• Beach umbrellas,
• Kids' pool,
• Swimming pool

Front Desk Services

• Invoice provided

Safety & security

• Key access,
• Security alarm,
• Smoke alarms,
• Cctv in common areas,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies

Food & drink safety

• Physical distancing in dining areas,
• All plates, cutlery, glasses, and other tableware sanitized