General

• Non-smoking rooms,
• Facilities for disabled guests,
• Family rooms,
• Elevator,
• Safe,
• Heating,
• Smoke-free property,
• Air conditioning,
• Designated smoking area,
• Convenience store on site

Activities

• Tennis court,
• Sauna,
• Fitness center,
• Golf course (within 2 miles),
• Fishing,
• Spa,
• Massage,
• Playground,
• Windsurfing,
• Hot tub/jacuzzi,
• Canoeing,
• Hiking,
• Cycling,
• Turkish/steam bath,
• Diving,
• Horseback riding,
• Snorkeling,
• Private beach area,
• Entertainment staff,
• Water sports facilities on site,
• Kids' club,
• Evening entertainment,
• Open-air bath,
• Tennis equipment,
• Beauty services,
• Facial treatments,
• Waxing services,
• Hair treatments,
• Manicure,
• Pedicure,
• Haircut,
• Hair coloring,
• Hairstyling,
• Body treatments,
• Body scrub,
• Body wrap,
• Spa facilities,
• Steam room,
• Spa lounge/relaxation area,
• Spa/wellness packages,
• Fitness,
• Fitness classes,
• Locker rooms,
• Beach,
• Stand-up comedy,
• Walking tours,
• Bike tours,
• Themed dinners,
• Happy hour,
• Tour or class about local culture,
• Live music/performance,
• Live sports events (broadcast),
• Aerobics

Services

• Room service,
• Meeting/banquet facilities,
• 24-hour front desk,
• Airport shuttle,
• Business center,
• Babysitting/child services,
• Laundry,
• Dry cleaning,
• Hair/beauty salon,
• Ironing service,
• Valet parking,
• Packed lunches,
• Car rental,
• Tour desk,
• Fax/photocopying,
• Baggage storage,
• Atm on site,
• Concierge,
• Private check-in/out,
• Shuttle service (additional charge),
• Airport shuttle (additional charge),
• Daily housekeeping,
• Strollers,
• Shuttle service

Food & Drink

• Restaurant,
• Bar,
• Breakfast in the room,
• Snack bar,
• Special diet meals (on request),
• Kids' meals,
• Kid-friendly buffet,
• Wine/champagne,
• Fruit,
• Coffee house on site

Internet

• Internet,
• Wifi,
• Free wifi

Outdoors

• Garden,
• Terrace,
• Outdoor pool,
• Outdoor pool (year-round),
• Outdoor furniture

Parking

• Parking,
• Free parking,
• Parking on site,
• Private parking

Accessibility

• Toilet with grab rails,
• Raised toilet,
• Lowered sink,
• Bathroom emergency cord

Pool and Spa

• Pool with view,
• Pool bar,
• Beach chairs/loungers,
• Beach umbrellas,
• Swimming pool

Front Desk Services

• Invoice provided

Entertainment & Family Services

• Outdoor play equipment for kids

Safety & security

• 24-hour security,
• Key card access,
• Smoke alarms,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies,
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas,
• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized