General

• Non-smoking rooms,
• Heating,
• Smoke-free property,
• Air conditioning

Activities

• Live sports events (broadcast),
• Bingo

Services

• Fax/photocopying,
• Baggage storage,
• Shared lounge/tv area,
• Daily housekeeping

Food & Drink

• Restaurant,
• Bar,
• Snack bar,
• Special diet meals (on request),
• Kids' meals,
• Wine/champagne,
• Fruit,
• Coffee house on site

Internet

• Internet,
• Wifi,
• Free wifi

Front Desk Services

• Invoice provided

Safety & security

• Key access,
• Cctv outside property,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Face masks for guests available

Physical distancing

• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas,
• All plates, cutlery, glasses, and other tableware sanitized