General

• Non-smoking rooms,
• Family rooms,
• Soundproof rooms,
• Smoke-free property,
• Air conditioning

Services

• Hair/beauty salon,
• Private check-in/out

Internet

• Internet,
• Wifi,
• Free wifi

Outdoors

• Garden,
• Terrace,
• Outdoor furniture

Safety & security

• Key access,
• Smoke alarms,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Physical distancing rules followed

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies

Food & drink safety

• All plates, cutlery, glasses, and other tableware sanitized