General

• Pet friendly,
• Non-smoking rooms,
• Facilities for disabled guests,
• Family rooms,
• Safe,
• Air conditioning,
• Designated smoking area

Activities

• Tennis court,
• Playground,
• Ping-pong,
• Canoeing,
• Private beach area,
• Entertainment staff,
• Kids' club,
• Evening entertainment,
• Fitness classes,
• Beach,
• Themed dinners,
• Live music/performance

Services

• 24-hour front desk,
• Airport shuttle,
• Laundry,
• Packed lunches,
• Tour desk,
• Fax/photocopying,
• Baggage storage,
• Airport shuttle (additional charge),
• Daily housekeeping,
• Strollers,
• Pet basket,
• Pet bowls

Food & Drink

• Restaurant,
• Bar,
• Snack bar,
• Special diet meals (on request),
• Kids' meals,
• Coffee house on site

Internet

• Internet,
• Wifi,
• Free wifi

Outdoors

• Garden,
• Outdoor pool,
• Outdoor pool (year-round)

Parking

• Parking,
• Free parking,
• Parking on site,
• Accessible parking

Accessibility

• Wheelchair accessible,
• Toilet with grab rails,
• Raised toilet,
• Lowered sink,
• Bathroom emergency cord

Pool and Spa

• Pool bar,
• Shallow end,
• Beach chairs/loungers,
• Beach umbrellas,
• Swimming pool

Transportation

• Airport pickup,
• Airport drop-off

Front Desk Services

• Invoice provided

Entertainment & Family Services

• Indoor play area,
• Outdoor play equipment for kids

Safety & security

• Key access,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays

Food & drink safety

• Physical distancing in dining areas,
• All plates, cutlery, glasses, and other tableware sanitized