General

• Pet friendly,
• Family rooms,
• Smoke-free property,
• Air conditioning

Services

• Room service,
• Babysitting/child services,
• Laundry,
• Dry cleaning,
• Ironing service,
• Packed lunches,
• Baggage storage,
• Concierge,
• Private check-in/out,
• Suit press,
• Daily housekeeping,
• Grocery deliveries,
• Strollers,
• Pet bowls

Food & Drink

• Restaurant,
• Breakfast in the room,
• Snack bar,
• Special diet meals (on request),
• Kids' meals,
• Kid-friendly buffet,
• Wine/champagne,
• Coffee house on site

Internet

• Internet,
• Wifi,
• Free wifi

Outdoors

• Garden,
• Outdoor furniture

Front Desk Services

• Invoice provided

Entertainment & Family Services

• Board games/puzzles

Safety & security

• Key access,
• Cctv in common areas,
• Cctv outside property,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Cashless payment available,
• Physical distancing rules followed

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays

Food & drink safety

• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized,
• Breakfast to-go containers,
• Delivered food covered securely