General

• Non-smoking rooms,
• Chapel/shrine,
• Heating,
• Air conditioning,
• Designated smoking area,
• Convenience store on site

Activities

• Tennis court,
• Game room,
• Solarium,
• Playground,
• Karaoke,
• Canoeing,
• Private beach area,
• Beachfront,
• Evening entertainment,
• Open-air bath,
• Public bath,
• Beach

Services

• Meeting/banquet facilities,
• Airport shuttle,
• Dry cleaning,
• Express check-in/out,
• Packed lunches,
• Car rental,
• Private check-in/out,
• Shuttle service (additional charge),
• Airport shuttle (additional charge),
• Shared lounge/tv area,
• Grocery deliveries,
• Shuttle service

Food & Drink

• Bar,
• Breakfast in the room,
• Snack bar

Outdoors

• Garden,
• Bbq facilities,
• Outdoor pool,
• Sun deck,
• Outdoor pool (seasonal),
• Outdoor furniture,
• Picnic area,
• Outdoor fireplace

Pool and Spa

• Pool with view,
• Saltwater pool,
• Pool bar,
• Shallow end,
• Beach chairs/loungers,
• Swimming pool

Safety & security

• 24-hour security

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property

Physical distancing

• Contactless check-in/out,
• Cashless payment available,
• Physical distancing rules followed

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Guest accommodation sealed after cleaning,
• Property cleaned by professional cleaning companies,
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• All plates, cutlery, glasses, and other tableware sanitized