General

• Non-smoking rooms,
• Facilities for disabled guests,
• Family rooms,
• Elevator,
• Safe,
• Soundproof rooms,
• Heating,
• Hypoallergenic room available,
• Smoke-free property,
• Air conditioning,
• Designated smoking area,
• Wifi in all areas

Activities

• Tennis court,
• Sauna,
• Fitness center,
• Fishing,
• Spa,
• Massage,
• Windsurfing,
• Hot tub/jacuzzi,
• Canoeing,
• Hiking,
• Cycling,
• Bowling,
• Diving,
• Horseback riding,
• Snorkeling,
• Evening entertainment,
• Beauty services,
• Spa facilities,
• Steam room,
• Spa lounge/relaxation area,
• Spa/wellness packages,
• Back massage,
• Neck massage,
• Foot massage,
• Couples' massage,
• Head massage,
• Hand massage,
• Full-body massage,
• Fitness,
• Yoga classes,
• Fitness classes,
• Personal trainer,
• Locker rooms,
• Temporary art galleries,
• Walking tours,
• Bike tours,
• Themed dinners,
• Happy hour,
• Tour or class about local culture,
• Cooking class,
• Live music/performance

Services

• Room service,
• Meeting/banquet facilities,
• 24-hour front desk,
• Business center,
• Babysitting/child services,
• Laundry,
• Dry cleaning,
• Ironing service,
• Express check-in/out,
• Packed lunches,
• Car rental,
• Tour desk,
• Fax/photocopying,
• Baggage storage,
• Concierge,
• Shuttle service (additional charge),
• Suit press,
• Lockers,
• Daily housekeeping,
• Shuttle service

Food & Drink

• Restaurant,
• Bar,
• Breakfast in the room,
• Snack bar,
• Special diet meals (on request),
• Kids' meals,
• Wine/champagne,
• Fruit,
• Coffee house on site

Internet

• Internet,
• Wifi,
• Free wifi

Outdoors

• Garden,
• Terrace,
• Outdoor furniture

Parking

• Parking,
• Private parking

Accessibility

• Wheelchair accessible,
• Toilet with grab rails,
• Bathroom emergency cord

Pool and Spa

• Beach chairs/loungers

Transportation

• Public transit tickets

Front Desk Services

• Invoice provided

Safety & security

• 24-hour security,
• Key card access,
• Security alarm,
• Smoke alarms,
• Cctv in common areas,
• Cctv outside property,
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities,
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed,
• Hand sanitizer in guest accommodation and common areas,
• Process in place to check health of guests,
• First aid kits available,
• Access to healthcare professionals,
• Thermometers for guests provided by property,
• Face masks for guests available

Physical distancing

• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus,
• Linens, towels, and laundry washed in accordance with local authority guidelines,
• Guest accommodation disinfected between stays,
• Property cleaned by professional cleaning companies,
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas,
• Food can be delivered to guest accommodation,
• All plates, cutlery, glasses, and other tableware sanitized